Australia’s TPG Telecom Taps Mavenir to Boost Voice Security For Mobile Users and Block AI-Driven Scam Calls

RICHARDSON, Texas, Oct. 09, 2024 (GLOBE NEWSWIRE) -- Mavenir, the Network Software Provider building the future of networks with cloud-native solutions that run on any cloud, today announces that its advanced machine learning (ML) technology is being used by TPG Telecom to protect mobile users from the increasing scourge of AI-driven scam and spam voice calls – resulting in a 280 per cent increase in the number of fraudulent calls being blocked before they reach TPG Telecom customers’ mobile phones.

The Australian telco is already benefiting from Mavenir’s intelligent SpamShield technology protection for SMS messaging for several years. Mavenir is now supplying its robust, real-time CallShield solution –to protect TPG Telecom’s customers across its Vodafone, TPG, iiNet and felix brands from the nuisance and threat of automated and deepfake voice calls initiated by fraudsters.

In the first six months of this year, Mavenir’s CallShield technology has blocked almost 19 million fraudulent mobile calls from reaching TPG Telecom’s customers. This equates to blocking 103,000 illicit calls from reaching customers per day, and more than triple the 4.9 million calls blocked in the first half of 2023. This represents some of the highest scam and spam call prevention figures in the industry.

TPG Telecom also uses Mavenir’s SpamShield platform to stop fraudulent SMS from reaching its mobile users. In the first six months of 2024, Mavenir’s technology blocked more than 59.6 million fraudulent text messages from reaching TPG Telecom’s customers.

Communication Service Providers (CSPs) globally are facing a constantly evolving flow of unsolicited spam and fraud traffic – across both data and voice services – which is increasingly driven by sophisticated AI techniques, making it very difficult to detect and control. In addition to creating a poor experience for users and significant revenue losses for operators, a 2022 report by the Australian Competition and Consumer Commission highlighted that phone scams cost Australians a concerning A$141 million in losses. The Australian Communications and Media Authority (ACMA), the regulator of the country’s telecommunications system, is spearheading industry action to crack down on spam and scam calls and ensure that consumers are adequately protected – enforcing regulatory compliance from operators and supporting the roll-out of effective security solutions from technology vendors. Mavenir’s CallShield solution uses real-time machine learning technology to carry out automated security analysis and proactive defense across voice services – helping operators to stay one step ahead of the scammers. The CallShield solution provides CSPs with 360-degree control to effectively address specific situations within their networks with unrivalled speed and flexibility. While traditional detection and prevention techniques are based on deterministic rules that can be easily detected and bypassed, CallShield’s ML detection algorithms with built-in intelligence adapt to current network conditions and subscriber behavior to continually detect and block attempted activity from spammers and fraudster.

TPG Telecom Chief Technology Officer Giovanni Chiarelli said: “Our business is built on the trust of our customers. We are committed to embracing new technologies that provide the best possible protection against the nuisance and threat of malicious harm posed by these spammers and scammers. We are pleased Mavenir’s CallShield technology is providing real-time, automated security analysis and effective security for customers across our voice services.”

Jan Schaar, Asia Pacific Regional Vice President for Mavenir, added: “The speed and sophistication of the techniques being employed by scammers and fraudsters means that a reactive security approach based on purely “reporting” spam is no longer enough. To offer mobile users the assurance and peace of mind they need today, we need to work harder and smarter, and remain one step ahead at all times – continuously learning from and anticipating the scammers’ next move. Our SpamShield platform, with its powerful ML-driven engine, is already delivering state-of-the-art, proactive security and protection across TPG’s messaging services. We are happy to now be extending the solution span by providing our robust CallShield technology – ensuring that TPG’s mobile customers can now enjoy the same superior protection from nuisance and malicious threats that arrive in the form of unwanted voice calls.”

Notes to editor:

TPG official Press Release - TPG Telecom stops spams and scams from reaching customers with new call blocker

CallShield - Mavenir

SpamShield / Messaging Fraud - Mavenir

About TPG Telecom

TPG Telecom is an Australian telecommunications company which is home to some of Australia’s most-loved telecommunications brands including Vodafone, TPG, iiNet, AAPT, Internode, Lebara and felix. As the second largest telecommunications company listed on the ASX, TPG Telecom has a strong challenger spirit and a commitment to delivering the best services and products to its customers. www.tpgtelecom.com.au.

TPG Telecom PR Contact:
media@tpgtelecom.com.au

About Mavenir:

Mavenir is building the future of networks today with cloud-native, AI-enabled solutions which are green by design, empowering operators to realize the benefits of 5G and achieve intelligent, automated, programmable networks. As the pioneer of Open RAN and a proven industry disruptor, Mavenir’s award-winning solutions are delivering automation and monetization across mobile networks globally, accelerating software network transformation for 300+ Communications Service Providers in over 120 countries, which serve more than 50% of the world’s subscribers. For more information, please visit www.mavenir.com

Mavenir PR Contacts:
Emmanuela Spiteri
PR@mavenir.com


Australia’s TPG Telecom Taps Mavenir to Boost Voice Security For Mobile Users and Block AI-Driven Scam Calls

THỦ THUẬT HAY

Bạn có biết về sự khác nhau giữa màu sắc tin nhắn trên iPhone không?

Nếu bạn đang sở hữu một chiếc iPhone, chắc hẵn bạn đã nhận ra một điều kì lạ ở các tin nhắn: một số có màu xanh lá, trong khi số khác lại là xanh dương. Vậy nguyên nhân cho sự việc này là gì?

Độc và lạ cùng loạt tính năng hay ho khi sử dụng iPhone

iPhone dần trở thành smartphone được yêu thích và phổ biến với bất kỳ người dùng. Thế nhưng một số người dùng chắc chắn sẽ chưa biết các mẹo cực...

Hướng dẫn chuyển dữ liệu giữa hai điện thoại Samsung Galaxy với nhau bằng ứng dụng Smart Switch cực đơn giản

Chuyển dữ liệu giữa 2 điện thoại Samsung thực hiện như thế nào? Trong bài viết này chính là hướng dẫn thực hiện cực kỳ đơn giản và nhanh chóng cho bạn.

Cách khóa những hình ảnh hay tài liệu quan trọng bằng Touch ID

Chiếc iPhone ngày càng trở nên quan trọng với mọi người khi lưu trữ rất nhiều kỉ niệm, tài liệu công việc. Chắc hẳn sẽ có những hình ảnh hoặc tài liệu công việc bạn không muốn bị người khác tò mò xem được trên chiếc

Gửi email qua Google và cách chặn email từ Google+

Google vừa công bố một tính năng mới hoạt động như một cầu nối giữa các mạng xã hội và email cá nhân. Bất cứ ai trên Google+ đều có thể gửi email trực tiếp tới địa chỉ email của bạn.Tuy nhiên điều này lại làm bạn khó

ĐÁNH GIÁ NHANH

Đánh giá OPPO F1 Plus: Không chỉ là "chuyên gia selfie"

Đánh giá F1 Plus, chuyên gia selfie OPPO F1 Plus không chỉ nổi bật với camera trước 16 MP mà còn gây ấn tượng bởi rất nhiều yếu tố khác

Đánh giá chi tiết pin Oppo F1 - gần 13 tiếng sử dụng hỗn hợp

Oppo đã vừa trình làng chiếc Oppo F1 ' selfie' (đánh giá camera F1). Nếu như các bạn đã sử dụng chiếc Oppo R7 lite trước đây thì, thiết kế của Oppo F1 này sẽ đem lại cảm giác quen...

Hiệu năng và thời lượng pin của Xiaomi Mi Mix 2 có sánh được với các đối thủ cùng tầm?

Xiaomi Mi Mix 2 tiếp tục kế thừa thiết kế viền màn hình siêu mỏng rất ấn tượng của Mi Mix. Tuy nhiên nó đã được làm gọn gàng và cứng cáp hơn.