Scott Parnell Improves Customer Experience, Productivity and Delivery Sustainability with Descartes’ Electronic Proof of Delivery

ATLANTA and LONDON, June 18, 2024 (GLOBE NEWSWIRE) -- Descartes Systems Group (Nasdaq:DSGX) (TSX:DSG), the global leader in uniting logistics-intensive businesses in commerce, announced that U.K.-based merchant Scott Parnell has improved customer experience, operational efficiency and delivery sustainability by using Descartes’ electronic proof of delivery (ePOD) software to distribute supplies and materials to construction, rail and infrastructure sectors on a national scale. Implementing Descartes’ ePOD has contributed to a significant reduction in paper usage and productivity gains equal to two full-time employees.

“Providing our customers with reliable and efficient service has formed the backbone of our successful growth since 2012,” said Rachael Adamson, Director – South-East, Scott Parnell. “Introducing Descartes’ ePOD has translated into substantial daily savings of 16.5 staff hours as a result of more efficient customer delivery and invoice processes, allowing us to devote more time and attention to other initiatives that deliver greater value for our customers. The solution confirms that goods have been delivered, efficiently completes delivery notes, and emails the proof of delivery and invoice to the customer. Additionally, by replacing paper invoices with digital ones when delivering products, we will save on average 600 – 1000 pieces of paper each day, contributing towards our own Environmental, Social and Governance (ESG) goals and customer requirements.”

Part of Descartes’ routing, mobile and telematics solution suite, ePOD captures customer and delivery information with supporting images and signatures via a mobile app. Since information is transmitted in real-time, invoicing errors are minimised. With at-stop data gathering, the solution streamlines business processes by eliminating the need for paper and printing, which reduces costs and supports environmental objectives. Furthermore, ePOD integrates with ERP systems, such as Hansa which is used by Scott Parnell, allowing organisations to achieve more accurate inventory management and invoicing. Finally, the system contributes towards health and safety initiatives, as it provides essential information about delivery sites, such as the need for drivers to wear protective equipment (e.g., high-visibility vest) upon delivery.

“It’s been rewarding to see how Scott Parnell has made strides in its customer experience and operations by implementing Descartes’ ePOD software,” said Gary Taylor, VP Sales, EMEA, Descartes. “Our ePOD solution eliminates paper delivery notes and invoicing to minimise paperwork associated with last mile delivery. By digitising this process, Scott Parnell has achieved accurate proof of delivery, invoicing and inventory management, and has freed up time for its team to focus on other business priorities.”

Learn more about Descartes’ Routing, Mobile and Telematics Solutions.

About Scott Parnell

Scott Parnell is an independent merchant made up of two specialist businesses, Rouden Pipetek, supplying Drainage and Pipework into the Construction, Civil and agriculture sectors and Scott Parnell, supplying products into the Civil, rail, geotechnics and water management industry supplied through local and national contractors. Scott Parnell was built to be different – an independent partner to help customers make informed choices and find the right products from across the entire market. Today, we’re home to specialist divisions staffed with hand-selected experts from across the industry. Each depot is a hub of hands-on knowledge, supporting customers to be more cost effective, adopting innovative new products and services, and taking the carbon out of construction.  All of this built on our commitment to being a partner you can trust with an equitable culture and a committed carbon reduction strategy. Find more at scottparnell.com and rouden.co.uk.

About Descartes

Descartes (Nasdaq:DSGX) (TSX:DSG) is the global leader in providing on-demand, software-as-a-service solutions focused on improving the productivity, security and sustainability of logistics-intensive businesses. Customers use our modular, software-as-a-service solutions to route, track and help improve the safety, performance and compliance of delivery resources; plan, allocate and execute shipments; rate, audit and pay transportation invoices; access global trade data; file customs and security documents for imports and exports; and complete numerous other logistics processes by participating in the world’s largest, collaborative multimodal logistics community. Our headquarters are in Waterloo, Ontario, Canada and we have offices and partners around the world. Learn more at www.descartes.com, and connect with us on LinkedIn and Twitter.

Global Media Contact
Cara Strohack
Tel: +1(800) 419-8495 ext. 202025
cstrohack@descartes.com

Cautionary Statement Regarding Forward-Looking Statements

This release contains forward-looking information within the meaning of applicable securities laws (“forward-looking statements”) that relate to Descartes’ routing, mobile and telematics solution offerings and potential benefits derived therefrom; and other matters. Such forward-looking statements involve known and unknown risks, uncertainties, assumptions and other factors that may cause the actual results, performance or achievements to differ materially from the anticipated results, performance or achievements or developments expressed or implied by such forward-looking statements. Such factors include, but are not limited to, the factors and assumptions discussed in the section entitled, “Certain Factors That May Affect Future Results” in documents filed with the Securities and Exchange Commission, the Ontario Securities Commission and other securities commissions across Canada including Descartes’ most recently filed management’s discussion and analysis. If any such risks actually occur, they could materially adversely affect our business, financial condition or results of operations. In that case, the trading price of our common shares could decline, perhaps materially. Readers are cautioned not to place undue reliance upon any such forward-looking statements, which speak only as of the date made. Forward-looking statements are provided for the purposes of providing information about management’s current expectations and plans relating to the future. Readers are cautioned that such information may not be appropriate for other purposes. We do not undertake or accept any obligation or undertaking to release publicly any updates or revisions to any forward-looking statements to reflect any change in our expectations or any change in events, conditions or circumstances on which any such statement is based, except as required by law.


Scott Parnell Improves Customer Experience, Productivity and Delivery Sustainability with Descartes’ Electronic Proof of Delivery

THỦ THUẬT HAY

3 hướng dẫn giúp chụp xóa phông đẹp hơn, đỉnh hơn trên smartphone

Chụp xóa phông là một thuật ngữ, mà khi chụp phần hậu cảnh mờ đi còn chủ thể sắc nét. Điều này sẽ giúp bức ảnh có điểm nhấn và nổi bật hơn so với cách chụp thông thường.

Những tính năng hữu ích trên Android 7 trở lên mà có thể bạn chưa biết

Tính năng này có trên iOS nhưng không hỗ trợ Tiếng Việt và thật tuyệt là trên Android 7 trở lên thì có hỗ trợ.

Đây là những gì bạn cần làm khi Windows 10 không còn được hỗ trợ trên PC

Máy tính của bạn đã có sẵn phiên bản Windows 10 Creators Update chưa? Bản cập nhật miễn phí mới nhất của Microsoft cho hệ điều hành đang liên tục phát triển bao gồm nhiều tính năng mới. Tuy nhiên, không phải ai cũng có

Hướng dẫn kích hoạt và trải nghiệm giao diện Settings UI trên Windows 10 19H1

Microsoft đang tập trung rất nhiều tính năng và cải tiến mới cho phiên bản Windows 10 19H1. Trước đó là một theme mới mang tên Theme Light và bây giờ là giao diện UI tron phần cài đặt (Settings). Nếu bạn là người dùng

Cách cài chế độ đổ chuông khi có việc khẩn cấp với Essential Calls

Với ứng dụng Essential calls bạn hoàn toàn có thể nhận thông báo cuộc gọi từ các số điện thoại quan trọng ngay cả khi điện thoại ở chế độ im lặng. Essential Calls Lite sẽ giúp bạn tạo ra danh bạ riêng và đổ chuông khi

ĐÁNH GIÁ NHANH

Đánh giá camera iPhone 7 Plus: chụp ảnh, quay video tuyệt vời, zoom 2x ấn tượng

Với 2 camera và sự nâng cấp đáng kể về phần cứng cung nhữ phần mềm, camera iPhone 7 Plus thực sự có rất nhiều điểm đáng để mong chờ

Đánh giá thời lượng sử dụng pin của Galaxy S7: Ấn tượng không ngoài dự đoán

Với dung lượng pin cao 3000 mAh, Galaxy S7 cho thời gian sử dụng rất ấn tượng đủ để người dùng thoải mái trải nghiệm trong một ngày.