Spryker to Lead Digital Transformation for World’s Largest Franchise Pool Service Brand

BRISBANE, Australia, Jan. 17, 2023 (GLOBE NEWSWIRE) -- Spryker, the leading platform for Enterprise Marketplaces, Thing Commerce, and Unified Commerce, has announced that it has been chosen by Poolwerx, the world's largest franchise pool service brand and Australia’s No. 1 Pool Service Brand, to lead their digital transformation initiative. Poolwerx is partnering with Spryker to connect their digital and retail store experience and enable commerce across the entirety of their network.

Core to this transformation is enhancing the experience for clients, franchise partners and the Poolwerx team via a unique use of Spryker’s marketplace capabilities to deliver a new customer e-commerce portal, a franchise partner portal to manage their own products and orders, and an operator portal to provide visibility and operational capabilities across all environments and channels.

“We needed a system that enabled us to innovate at speed and adapt to whatever the future throws at us, whether it’s enabling smart pools through their ability to handle IoT data or creating new sales channels through their ability to activate voice. Our previous monolithic architecture simply couldn’t move fast enough and caused us to create workarounds that didn’t meet what our users required, nor deserved,” said Shannon O’Brien, Chief Innovation and Technology Officer at Poolwerx. “In today’s world, user experience expectations are moving faster than ever. Our teams and our clients need systems that get out of the way and enable them to do what they need to do easier, faster, better. If you’re doing what everyone else is doing, you remain mediocre. If you’re doing what no one is doing, you become exceptional. Spryker enables us to move faster toward becoming exceptional.”

Using their API-first approach, Spryker will connect previously disconnected systems across retail, service, and back-of-house architecture. This will enable Poolwerx to see and manage everything effectively from a single administrative portal provided by Spryker. Retail team and pool service technicians will have the right information delivered to them in a timely manner and franchise partners will have significantly upgraded business capabilities. Most importantly, clients will be able to have a completely connected and easy to use omnichannel experience so they can spend more time enjoying their pool and less time worrying about it.

Poolwerx was in search of a commerce solution that could bring together various data from disconnected systems. With Spryker handling clienteling, order management and e-commerce, Poolwerx is able to deliver the most advanced commerce experiences in the pool industry globally.

“The team and I are excited about designing an omnichannel marketplace solution that is tailored to our business needs by utilising Spryker’s headless architecture. The opportunities that this delivers for the overall commerce experience is infinite,” said O’Brien. “We have a long roadmap that we need to build out but we’re confident we can deliver on even the most complex workflows by utilising Spryker’s composable platform.”

“Poolwerx’ commitment to digital transformation has made them a leader in the market and partnering with Spryker is just the next step in their journey to a fully composable commerce experience. Spryker’s headless platform is built for exactly the kind of sophisticated commerce that Poolwerx’s global business deals with,” said Chris Gourvelos, Senior Sales Manager APAC at Spryker. “Poolwerx clients will soon be able to make purchases anywhere, anytime, on any device. The Poolwerx support team will have complete visibility into all aspects of client interactions, all with faster time-to-value and the flexibility to adjust to different markets. Spryker is looking forward to partnering with Poolwerx to realise these goals and in doing so significantly enhance commerce capabilities and the overall digital experience.”

Poolwerx and Spryker will be presenting at NRF 2023 on January 17th at 2:45 pm at Level 1, Expo Stage 1. The fireside chat titled, “Sink or swim: How Poolwerx is reimagining their digital commerce future with Spryker,” will look at how the industry leader is digitally transforming their rapidly growing sophisticated franchise business with a fully composable platform and beyond.

About Poolwerx
Poolwerx is the world’s largest global franchise pool service brand. Founded by Australian CEO and entrepreneur John O’Brien in 1992, Poolwerx has grown to 630+ service vehicles and 170 stores in Australia, New Zealand and the United States.

Poolwerx has multiple revenue streams, repeat clients, limited competition, is secure in the growing home services sector and is a technology leader. Poolwerx also champions the importance of teaching life-saving water skills through its annual community initiatives, Responsible Pool Person and Learn2Swim Week, in partnership with Kids Alive. For more information, visit www.poolwerx.com.au

About Spryker
Spryker is the leading composable commerce platform for enterprises with sophisticated business models to enable growth, innovation, and differentiation. Designed specifically for sophisticated transactional business, Spryker’s easy-to-use, headless, API-first model offers a best-of-breed approach that provides businesses the flexibility to adapt, scale, and quickly go to market while facilitating faster time-to-value throughout their digital transformation journey. As a global platform leader for B2B and B2C Enterprise Marketplaces, Thing Commerce, and Unified Commerce, Spryker has empowered 150+ global enterprise customers worldwide and is trusted by brands such as ALDI, Siemens, Hilti, and Ricoh. Spryker was recognized by Gartner® as a Visionary in the 2022 Magic Quadrant™ for Digital Commerce and was also ranked as a Strong Performer in The Forrester Wave™: B2B Commerce Solutions, Q2 2022. Spryker is a privately held technology company headquartered in Berlin and New York.

https://spryker.com
Follow Spryker on LinkedIn and Twitter


Contact details: press@spryker.com


Spryker to Lead Digital Transformation for World’s Largest Franchise Pool Service Brand

TIN LIÊN QUAN

mdf commerce announces a change to its Board of Directors

MONTRÉAL, March 02, 2023 (GLOBE NEWSWIRE) -- mdf commerce inc. (“mdf commerce” or the “Corporation”) (TSX:MDF), a SaaS leader in digital commerce...

Verifone Launches New Brand

[img]http://phpstack-911252-3168991.cloudwaysapps.com/api/ImageRender/DownloadFile?resourceId=e7b9f429-f5f1-4860-b995-5062fdf2a9ef&size=3[/img]

Actifai delivers WOW! AI-powered platform for digital

Actifai’s platform will streamline customer engagements and help WOW! deliver informed offer recommendations to better meet evolving consumer needs...

THỦ THUẬT HAY

Lỗi bảo mật nghiêm trọng trên iOS 7 có thê tiếp tay cho việc trộm iPhone

Hiện nay kẻ trộm iPhone có thể vô hiệu hóa tính năng Find My iPhone và xóa tài khoản iCloud của người dùng nhờ vào lỗ bảo mật iOS 7.

Trải nghiệm bộ ảnh nền động Dynamic của iPhone X trên các máy đời cũ

Khác hoàn toàn với Live Wallpaper khi không yêu cầu người dùng phải sử dụng lực nhấn để tạo hiệu ứng động, ảnh nền Dynamic sẽ hiển thị các hình tròn nổi và liên tục chuyển động một cách tự nhiên xung quanh màn hình

5 ứng dụng chặn cuộc gọi tốt nhất trên Android

Bạn thường xuyên nhận được cuộc gọi từ những người không mong muốn hay từ các dịch vụ quảng cáo đầy rắc rối? Lúc này, giải pháp dành cho bạn là một ứng dụng chặn cuộc gọi thông minh với cách sử dụng dễ dàng nhất. Dưới

Triển khai kích hoạt KMS(Phần 2)

Phần này nêu chi tiết quá trình xây dựng và kích hoạt khả năng của một KMS host trên một hệ điều hành máy chủ cụ thể. Hệ điều hành quyết định KMS host key nào có thể được cài đặt trên host đó.

ĐÁNH GIÁ NHANH

Với mức giá 5.99 triệu Huawei Nova 2i thật sự là 1 lựa chọn rất tốt

Với mức giá 5.99 triệu nhưng lại sở hữu camera kép ở cả trước và sau cùng màn hình tỉ lệ 18:9, Huawei Nova 2i đã nhanh chóng gây được chú ý trong phân khúc tầm trung. Nếu như không đặt nặng vấn đề thương hiệu và hiệu

Khám phá điểm khác biệt giữa Galaxy Watch4 và Galaxy Watch4 Classic?

Galaxy Watch4 và Watch4 Classic là bộ đôi smartwatch mới nhất vừa được Samsung ra mắt cách đây không lâu. Chắc hẳn sẽ có nhiều bạn phân vân không biết nên chọn mua sản phẩm nào trong hai sản phẩm này. Hãy cùng chúng

Trên tay Vivo V9: giao diện tận dụng toàn bộ màn hình, SnapDragon 626, camera kép

Vivo V9 là chiếc điện thoại hiếm hoi sử dụng tai thỏ nhưng phần viền dưới không dày, nó khá mỏng và hài hòa với thiết kế tổng thể của máy. Nhìn chung thì ở mức giá 7.99 triệu đồng cùng với SnapDragon 626 thì V9 vẫn có