Spryker to Lead Digital Transformation for World’s Largest Franchise Pool Service Brand

BRISBANE, Australia, Jan. 17, 2023 (GLOBE NEWSWIRE) -- Spryker, the leading platform for Enterprise Marketplaces, Thing Commerce, and Unified Commerce, has announced that it has been chosen by Poolwerx, the world's largest franchise pool service brand and Australia’s No. 1 Pool Service Brand, to lead their digital transformation initiative. Poolwerx is partnering with Spryker to connect their digital and retail store experience and enable commerce across the entirety of their network.

Core to this transformation is enhancing the experience for clients, franchise partners and the Poolwerx team via a unique use of Spryker’s marketplace capabilities to deliver a new customer e-commerce portal, a franchise partner portal to manage their own products and orders, and an operator portal to provide visibility and operational capabilities across all environments and channels.

“We needed a system that enabled us to innovate at speed and adapt to whatever the future throws at us, whether it’s enabling smart pools through their ability to handle IoT data or creating new sales channels through their ability to activate voice. Our previous monolithic architecture simply couldn’t move fast enough and caused us to create workarounds that didn’t meet what our users required, nor deserved,” said Shannon O’Brien, Chief Innovation and Technology Officer at Poolwerx. “In today’s world, user experience expectations are moving faster than ever. Our teams and our clients need systems that get out of the way and enable them to do what they need to do easier, faster, better. If you’re doing what everyone else is doing, you remain mediocre. If you’re doing what no one is doing, you become exceptional. Spryker enables us to move faster toward becoming exceptional.”

Using their API-first approach, Spryker will connect previously disconnected systems across retail, service, and back-of-house architecture. This will enable Poolwerx to see and manage everything effectively from a single administrative portal provided by Spryker. Retail team and pool service technicians will have the right information delivered to them in a timely manner and franchise partners will have significantly upgraded business capabilities. Most importantly, clients will be able to have a completely connected and easy to use omnichannel experience so they can spend more time enjoying their pool and less time worrying about it.

Poolwerx was in search of a commerce solution that could bring together various data from disconnected systems. With Spryker handling clienteling, order management and e-commerce, Poolwerx is able to deliver the most advanced commerce experiences in the pool industry globally.

“The team and I are excited about designing an omnichannel marketplace solution that is tailored to our business needs by utilising Spryker’s headless architecture. The opportunities that this delivers for the overall commerce experience is infinite,” said O’Brien. “We have a long roadmap that we need to build out but we’re confident we can deliver on even the most complex workflows by utilising Spryker’s composable platform.”

“Poolwerx’ commitment to digital transformation has made them a leader in the market and partnering with Spryker is just the next step in their journey to a fully composable commerce experience. Spryker’s headless platform is built for exactly the kind of sophisticated commerce that Poolwerx’s global business deals with,” said Chris Gourvelos, Senior Sales Manager APAC at Spryker. “Poolwerx clients will soon be able to make purchases anywhere, anytime, on any device. The Poolwerx support team will have complete visibility into all aspects of client interactions, all with faster time-to-value and the flexibility to adjust to different markets. Spryker is looking forward to partnering with Poolwerx to realise these goals and in doing so significantly enhance commerce capabilities and the overall digital experience.”

Poolwerx and Spryker will be presenting at NRF 2023 on January 17th at 2:45 pm at Level 1, Expo Stage 1. The fireside chat titled, “Sink or swim: How Poolwerx is reimagining their digital commerce future with Spryker,” will look at how the industry leader is digitally transforming their rapidly growing sophisticated franchise business with a fully composable platform and beyond.

About Poolwerx
Poolwerx is the world’s largest global franchise pool service brand. Founded by Australian CEO and entrepreneur John O’Brien in 1992, Poolwerx has grown to 630+ service vehicles and 170 stores in Australia, New Zealand and the United States.

Poolwerx has multiple revenue streams, repeat clients, limited competition, is secure in the growing home services sector and is a technology leader. Poolwerx also champions the importance of teaching life-saving water skills through its annual community initiatives, Responsible Pool Person and Learn2Swim Week, in partnership with Kids Alive. For more information, visit www.poolwerx.com.au

About Spryker
Spryker is the leading composable commerce platform for enterprises with sophisticated business models to enable growth, innovation, and differentiation. Designed specifically for sophisticated transactional business, Spryker’s easy-to-use, headless, API-first model offers a best-of-breed approach that provides businesses the flexibility to adapt, scale, and quickly go to market while facilitating faster time-to-value throughout their digital transformation journey. As a global platform leader for B2B and B2C Enterprise Marketplaces, Thing Commerce, and Unified Commerce, Spryker has empowered 150+ global enterprise customers worldwide and is trusted by brands such as ALDI, Siemens, Hilti, and Ricoh. Spryker was recognized by Gartner® as a Visionary in the 2022 Magic Quadrant™ for Digital Commerce and was also ranked as a Strong Performer in The Forrester Wave™: B2B Commerce Solutions, Q2 2022. Spryker is a privately held technology company headquartered in Berlin and New York.

https://spryker.com
Follow Spryker on LinkedIn and Twitter


Contact details: press@spryker.com


Spryker to Lead Digital Transformation for World’s Largest Franchise Pool Service Brand

TIN LIÊN QUAN

mdf commerce announces a change to its Board of Directors

MONTRÉAL, March 02, 2023 (GLOBE NEWSWIRE) -- mdf commerce inc. (“mdf commerce” or the “Corporation”) (TSX:MDF), a SaaS leader in digital commerce...

Verifone Launches New Brand

[img]http://phpstack-911252-3168991.cloudwaysapps.com/api/ImageRender/DownloadFile?resourceId=e7b9f429-f5f1-4860-b995-5062fdf2a9ef&size=3[/img]

Actifai delivers WOW! AI-powered platform for digital

Actifai’s platform will streamline customer engagements and help WOW! deliver informed offer recommendations to better meet evolving consumer needs...

THỦ THUẬT HAY

Tính năng Sets cho phép người dùng quản lý File Explorer

Terry Myerson - Người phụ trách mảng thiết bị và hệ điều hành Windows (Windows and Devices Group - WDG) đã đăng lên blog của mình một đoạn video chứng minh sự tồn tại của Sets.

7 vấn dề thường xuyên gặp phải trong quá trình sử dụng máy tính

Cũng giống như cơ thể của một con người, đôi khi bạn chỉ cần bỏ qua một vài dấu hiệu thay đổi dù là nhỏ nhất đối với máy tính của mình, nó cũng có thể gây ra hậu quả nghiêm trọng quá trình sử dụng. Dưới đây là 7 lvấn đề

4 cách phân biệt iPhone chính hãng và xách tay dễ như ăn kẹo

“Gà cùng một mẹ” nhưng iPhone lại có mức giá chênh lệch rất nhiều giữa các thị trường khác nhau. Đặc biệt phải kể đến hai dòng iPhone phổ biến tại Việt Nam là iPhone chính hãng và iPhone xách tay. Giá bán không phải

10 ứng dụng iOS trị giá 33 USD đang được miễn phí

Tiếp tục cập nhật danh sách 'Free App' hằng ngày dành cho iDevices, TCN đã tổng hợp thêm khá nhiều ứng dụng và game trả phí đang được miễn phí trong thời gian ngắn. Nếu bạn quan tâm hãy nhanh tay tải về trước khi bị

Mặt mộc của các ngôi sao như thế nào?Ứng dụng này sẽ cho bạn biết tất cả

MakeApp là ứng dụng tiết lộ mặt mộc không phấn son của bất cứ ai trong hình ảnh, sự thật khóa gương mặt theo cách chân thật nhất.

ĐÁNH GIÁ NHANH

Đánh giá Sony Xperia XZ: tinh tế, chất lượng và... hơi đắt

Thiết kế Xperia XZ vẫn có chất quý phái riêng và thiết kế khó nhầm lẫn của Sony....

Đánh giá Razer Nabu Watch: Cứng cáp, nhiều tính năng nhưng đắt

Nabu Watch là chiếc đồng hồ thông minh tập trung vào tính năng theo dõi sức khỏe. Với mức giá đến 4 triệu đồng, đây liệu có là sản phẩm đáng đầu tư?

Thả rơi Samsung Galaxy Z Fold3 5G và cái kết không thể ngờ tới

PhoneBuff, một kênh Youtube vừa thử nghiệm độ bền Fold3 5G bằng cách thả rơi. Kết quả sau các màn thả rơi Samsung Galaxy Z Fold3 5G khiến nhiều người phải bất ngờ. Bị “trọng thương” nhưng máy vẫn hoạt động bình thường.